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Navigating Leadership Paradoxes with Ambidextrous Leadership and Harrison Assessments Paradox Technology

Ambidextrous Leadership and Paradox Technology

In our rapidly changing and complex world, leadership is no longer just about choosing the "right" traits or strategies. Increasingly, scholars and practitioners alike emphasize the importance of paradox - the ability to hold two seemingly contradictory elements in tension. This is at the heart of Ambidextrous Leadership, as explored by professors Wendy Smith and Marianne Lewis, and is also central to the Harrison Assessments' Paradox Technology. By integrating these concepts, leaders can cultivate a mindset that balances competing demands, harnesses creative tensions, and drives sustainable performance.

The Rise of Ambidextrous Leadership

In their work, professors Wendy Smith and Marianne Lewis argue that organizations and leaders face contradictions that often appear irreconcilable-think short-term results vs. long-term innovation, stability vs. change, or empathy vs. authority. Their research on Ambidextrous Leadership demonstrates that leaders who hold both sides of these tensions, rather than favoring one over the other, are more successful in meeting complex challenges.

1. Ambidexterity in Action: A leader might need to exploit existing capabilities (keeping things running smoothly, focusing on execution) while also seeking to explore emerging opportunities (innovating new ideas and pushing boundaries). Rather than oscillating from one approach to the other, an ambidextrous leader skillfully embraces both.

2. Both/And Thinking: Smith and Lewis advocate for a "both/and" mindset, helping leaders reframe contradictions as complementary forces that power creativity and growth. This approach not only fosters resilience but also encourages teams to remain flexible and adaptable.

Paradoxes and Harrison Assessments

Harrison Assessments is well-known for its advanced "Paradox Technology," developed by Dr. Dan Harrison, which identifies and measures pairs of seemingly contradictory leadership traits. Each of these pairs reveals a "paradox"-two complementary (but potentially conflicting) traits that must be balanced for optimal effectiveness. Just because you have a strong trait does not necessarily make it a strength. It needs to be supported by its paradoxical pair in order to be a true strength.

  • Example of a Paradox Pair: Enforcing and Warmth/Empathy. Leaders need the discipline to ensure accountability (Enforcing) without losing their sense of compassion and care for people (Warmth/Empathy).

When a leader overuses or underuses one side of a paradox, they risk falling into unproductive extremes-for instance, becoming overly rigid and punitive or too lenient and permissive. Through Harrison's Paradox graphs, individuals gain insight into how strongly they favor one trait over the other, and how to develop the underused trait to create a balanced, synergistic leadership approach.

Key Features of Harrison Assessments Paradox Technology:

1. Balanced Measurement: Rather than viewing traits as opposites on a single continuum, each trait is measured independently. This clarifies how high or low one is on each trait and indicates the quality of balance (or imbalance) between them.

2. Synergistic Traits: When two traits are both developed and expressed effectively, they become "complementary" rather than "competing" traits-leading to more versatile leadership.

3. Targeted Development: The assessment highlights development areas, often counterintuitive, that can help leaders increase their ambidexterity. Coaching or training can then be tailored to address these specific needs.

Linking Ambidextrous Leadership and Paradox Technology

Ambidextrous Leadership thrives when leaders can flexibly engage in both sides of a paradox-similar to how Harrison Assessments guides leaders to identify and develop complementary traits. By merging these two frameworks, leaders can adopt a both/and mindset and take concrete steps to develop their underutilized traits and avoid overusing their dominant ones.

1. Recognizing Multiple Dimensions
  • Smith and Lewis encourage leaders to reflect on seemingly opposing strategies-like short-term vs. long-term, risk vs. caution, or exploration vs. exploitation.
  • Harrison Assessments highlights behavioral paradoxes such as Strategic Opportunity and Risk Analysis, ensuring leaders understand exactly where their preferences lie.
2. Developing Competencies for Balance
  • Ambidextrous leaders proactively seek to cultivate the qualities th ey lack, aiming for balance rather than perfection on either extreme.
  • Harrison's Paradox reports provide individualized insights on how to strengthen underused traits, like building more assertiveness if you tend to lean heavily on diplomacy, or nurturing empathic listening if you are overly directive.
3. Adaptable Mindset and Behaviors
  • Both frameworks underscore the importance of adaptability. Whether you're dealing with market shifts or team conflicts, ambidexterity allows you to pivot between seemingly conflicting behaviors with ease.
  • By training in paradox awareness, leaders can shift from a binary "either/or" mentality to a "both/and" mentality. This helps them respond quickly and flexibly to evolving demands.
4. Leadership at All Levels
  • Ambidextrous Leadership is not just for the top-teams and individuals throughout an organization can benefit from learning to hold tensions in a constructive way.
  • Harrison's Paradox approach can be introduced across departments to enhance communication, collaboration, and problem-solving. The more people can handle paradoxes effectively, the more agile and innovative the organization becomes.

Practical Steps to Get Started

1. Assessment: Begin by taking a Harrison Assessment to identify your unique paradoxical trait profile. Familiarize yourself with the pairs of traits and see where your natural strengths lie-and which traits might benefit from development.

2. Reflection: Apply a both/and lens to your leadership challenges. Ask: What contradictory demands am I facing at the moment? How might each side of the paradox benefit the situation?

3. Development: Partner with an executive coach or HR professional who understands Harrison's Paradox Technology. They can guide you through targeted strategies to enhance your less-developed traits, while maintaining your current strengths.

4. Practice and Feedback: Put your ambidextrous skills into action. For instance, if you're practicing balancing Enforcing and Empathy, experiment with holding tough accountability conversations in a supportive, caring way. Seek feedback from peers or mentors and refine your approach.

5. Sustain the Balance: Leadership ambidexterity is an ongoing journey. Regularly re-assess where you stand on key paradoxes, especially as organizational demands shift. Continue to refine your balance and stay open to learning.

Ambidextrous Leadership requires us to see leadership through a paradox lens-embracing competing demands and turning contradictions into opportunities for innovation. Harrison Assessments' Paradox Technology equips leaders and organizations with the insights and development strategies to thrive amid these tensions. By leveraging the synergy between Ambidextrous Leadership and Harrison's Paradox approach, you can build a leadership culture that is agile, inclusive, and ready to tackle the complex challenges of today's business landscape.

In a time where volatility and uncertainty are the norm, the ability to hold seemingly opposing ideas in productive tension is not just a skill-it's a strategic necessity. Through Harrison's data-driven insights and a both/and leadership mindset, you'll elevate your organization's capacity to adapt, collaborate, and excel in an ever-evolving world.

Ready to explore paradox technology for your leadership team? Contact us for a personalized Harrison Assessment demo.

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